LATEST NEWS FROM SETHCODOORSTORE
We have recently added a new member of customer services to our team to assist with the calls and email correspondence due to the high volume of enquiries during lockdown. We have our phone lines manned between 09.30-1.30 Monday to Fridays whilst our emails are able to be manned throughout the entire day. We aim to respond to all emails within 1 working day. Thank you for your patience and support of a small family business
MAY 4TH 2020 - 19:00
A STATEMENT FROM OUR SUPPLIER LPD:-
YOUR BUSINESS IS IMPORTANT TO US - DELIVERY SCHEDULING UPDATE
As you are aware following our last update, LPD took the decision to resume servicing customers who were still operating in a safe and controlled manner, and we commenced a phased restart of our delivery operations as of 27th of April 2020.
WE ARE NOW PLEASED TO CONFIRM THAT WE ARE ABLE TO COMMENCE A DELIVERY SERVICE FROM 4 MAY 2020.
Our sales staff and transport team working either remotely or from the office will be pleased to assist you with any queries you may have.
Our workforce who were invited to return are working within strict new safety regulations. These regulations include full compliance with current social distancing advice from PHE and follow the latest government guidelines. We have adapted our delivery processes to suit this new working environment.
contactless process means that when you do receive an on-site delivery our driver will annotate the delivery note with the name of your colleague who accepts the delivery, sign, date and time the delivery note, and leave a copy with your goods. The copy our driver retains will be the legal proof of delivery.
We have received a great deal of support and well-wishes over the last few weeks and have never been more grateful to have such incredible customers. We want you to know that we are doing our very best to manage our business operations; we realise that times are very tough for a great many of you and we are here to offer you as much support as we can.
Thank you again for your continued support.
Please stay safe and take care.
April 25th 2020 - 18:00
UPDATE FROM OUR CORE SUPPLIER LPD
YOUR BUSINESS IS IMPORTANT TO US
A large part of our industry is making huge sacrifices to try reduce the spread of Coronavirus and here at our core suppliers at LPD they have responded in solidarity with the government's lockdown restrictions.
As we manage our business through these challenging and rapidly changing times, we aim to balance many things. Our main priority is to keep our employees, and you our customers, safe and find a way to protect both our employees and your livelihoods.
Since we temporarily closed our operations in late March we have been in communication with many of you, through our remote working sales team, to monitor what is a fast-moving situation. As you may be aware industry wide efforts have now begun to try establish a safe phased return to work, in line with both our Government's and PHE's guidance, and supported by The Secretary of State for Business, Energy & Industrial Strategy. We have a number of customers who continue to remain open in line with government advice, and e-tail customers who have demand as the public follow the government advice to shop online where possible.
In view of this LPD have taken the decision to resume servicing our customers who are still working and commence a phased restart including our warehouse, despatch and delivery operations as of 27th of April 2020.
We have invited a reduced workforce to initially come back into the business to run key roles working within strict new safety regulations. These regulations include full compliance with social distancing advice from PHE and the government, contactless delivery and collections, and revisions to our office practices. Please bear with us as we adapt our processes to this new working environment.
We have received a great deal of support and well-wishes since we closed on the 24th of March and have never been more grateful to have such incredible customers. We want you to know that we are doing our very best to manage our business operations; we realise that times are very tough for a great many of you and we are here to offer you as much support as we can.
LPD wanted to take this opportunity to thank all our staff and customers for their commitment, understanding and hard work during these uncertain times. We also want to send a massive thank you to all NHS staff and keyworkers across the country for everything they have done. We are extremely proud and grateful of you all!
Thank you again for your continued support.
Please stay safe and take care.
April 2nd 2020 - 19:45
UPDATED - DELIVERIES ARE BEING REVIEWED DURING APRIL WITH A DECISION ON ROUTES BEING PLANNED FROM WC27th APRIL - WE WILL UPDATE FURTHER IN DUE COURSE
March 25th 2020 - 20:45
LPD our main door suppliers have made the difficult decision to temporarily close and would like to reassure you that we are working hard to put procedures in place, that will allow the business to be back up and running smoothly during these unprecedented times.
Due to a confirmed case of the virus on site, we are arranging decontamination of our warehouse. Please allow us time whilst we work on improving our health and safety practises. We currently aim to open for business tomorrow ( Friday 27th March) and for all home deliveries from Monday next week. WC 30th March
Our Sales Team and support services will be fully set up to work from home wherever possible. We will be able to answer incoming calls remotely and will do our utmost to provide the same high level of service.
March 24th 2020 - 13:30
DOORS Home Deliveries - 24th March ** PLEASE NOTE FLOORING AND MOST FURNITURE REMAIN UNAFFECTED - THIS IS ALL DOORS ORDER ONLY***
The Website is open 24/7 and orders are still being taken and processed. We will arrange delivery once we are able to establish when the delivery network is functioning again.
A MESSAGE TO ALL OUR CUSTOMERS - FROM OUR DISTRIBUTION NETWORK
Following the Prime Minister's announcement on 23 March 2020 We have temporarily closed our door distribution site.
This is an unprecedented time and one that requires full support and collaboration by each and every one of us.
The Prime Minister has announced that all non-essential services will close to help stop the spread of COVID-19, yet we are aware that the Construction, Hardware and DIY sector has been categorised as essential by the government. We are working out the safest and simplest way to enable us to continue moving forward over the coming weeks.
Whilst we do that, Our distributors have this morning made the decision that we will halt our deliveries once our current fleet of vehicles return to site. We hope this will be a temporary measure and we will keep you updated of any changes to this decision. We are looking at the options to see if our Home Delivery service could still be viable during the close down over the next 24 hours. Home deliveries have been paused today and tomorrow. We apologise for the inconvenience this may cause to you. WE WILL KEEP YOU UPDATED
You will be pleased to know that our Sales Team and support services are currently been set up to work from home wherever possible. We are working hard to implement a strategy for answering incoming calls remotely and we will update again as soon as it is arranged. Emails are set up on the move at this moment and are being answered as soon as possible,
March 18th 2020
** AN IMPORTANT UPDATE FROM OUR SUPPLY & DELVERY NETWORK REGARDING CORONAVIRUS **
LPD FLEET AND HOME DELIVERIES WILL CONTINUE UNTIL FURTHER NOTICE
(Please confirm by email if you are unable to accept deliveries)
Due to the developing Covid-19 situation and the governments on-going focus on delaying the spread of the virus we would like to keep all our customers informed of our efforts to maintain the safety and well-being of our staff, your staff and our business operations.
Business needs to go on as normally as possible, but in the current situation we believe precautions need to be taken to assist in protecting the health and wellbeing of our colleagues and their families.
We are constantly reviewing our position in line with the latest government guidance and have decided to implement changes to our basic operating procedures at our site at Midland Road, Leeds.
These changes come in two forms:
- The management of internal staff and their flow internally in areas of our organisation.
- The management of drivers/visitors who are external to LPD LTD, delivering or collecting.
We are managing our employees according to current NHS guidelines regarding proximity of working and the provision of hand-wash stations and multiple sanitising stations. We are practising social distancing wherever possible throughout our premises.
External Deliveries and Collections
After entering the site and parking by the security annexe all drivers are now requested to enter the Trade Counter area and abide by the instructions displayed there relating to social distancing.
All internal areas of LPD LTD, other than the Trade Counter are now off limits to any external visitor / driver. All collection drivers will be asked to remain in their vehicle until ready to load, at which time you will be asked to practise social distancing – that is to remain at least 2 metres apart.
Similarly, all LPD Drivers who attend customers premises have been instructed to practise social distancing, this therefore means you will not be required to sign your delivery note and the driver will do so on your behalf and leave you a blank copy.
We will continue to monitor and update the situation daily and review our position as the situation evolves.
You may need to pass this information onto any visitors/drivers or relevant staff, we have had a very positive response from all visitors/drivers since implementing the above, none of the above systems prevent us from working normally and servicing our customers to the full, it is to limit contact with external sources and prevent any potential spread.
Thank you in advance for your co-operation. If you require any further information please don’t hesitate to contact us.
Read about 3 of our most popular doors, The Internal Oak Mexicano Door , Internal Oak Belize Door , and the Internal Oak Somerset Door ,
MEXICANO - With extra deep and wide, square edge groove detail creates a striking five-panel design, that's a modern classic and best seller. Crafted from quality oak veneer, mounted onto a solid core for enduring style. Solid Oak Lippings of 10mm 10x7mm Oak Groove dimensions. Part of the Mexicano door family which comes in many finished and designs such as a bi-fold and pairs.
BELIZE - Deep squared edged groove detail enhances this subtle five-panel design, made from oak veneer mounted onto a solid core, matching glazed versions complete the belize door range, 6x4mm groove dimensions
SOMERSET - V Shape groove detail softens the look of this five-panel door, made from oak veneer mounted onto a semi-solid core. MDF Groove dimensions of 6x2mmm 10mm solid oak lippings for trimming.
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WE NOW SELL FLOORING here at sethcodoorstore, To compliment the stunning range of doors we sell, we have added a premium range of laminate flooring and real wood flooring, you can shop the full range of flooring HERE
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May 10th 2018 - Sethcodoorstore now has a new addition to the family... Baby Connie born 4th May 2018.. We are back to work today after a few broken nights sleep! We will have to name a website after her now like we did for her brother Seth!
May 1st 2018 - Sethcodoorstore The largest stockists online of Internal Oak Panelled Doors. Internal Oak Panelled Doors are Always a firm favourite, with its natural, aesthetic appeal and warm, neutral tones, oak doors suits both traditional and modern designs. Browse our range here and see for yourself. Buying 6 or more oak panelled doors get you a discount off at the checkout today