5% OFF ALL REAL WOOD FLOORING & 10% OFF ALL GARDEN FURNITURE AT CHECKOUT

Contact Us

We welcome your feedback, queries and questions about our products and our service to you.


Email - customerservices@sethcodoorstore.co.uk ( No cold calls / emails please )

Please Use The Chat Function / Instant Messenger Tool On The Website which is available during working hours. ( Bottom Right )


Telephone: 01642 378087 

Monday-Thursday From 9am until 3.30pm

Friday 9am until 3pm

Saturday 9am until 12:30pm


Deliveries

Typically 10 Working days from order unless otherwise stated. Bank holidays can add 1-2 days due to warehouse closures putting deliveries back 1-2 days on the lead times. Full info can be found on the delivery & returns page.

At this time most of our deliveries are running to the advertised schedule with good product availability, but please be aware there can be delays in the courier and supply network with inbound arrivals into UK Ports. If for some reason there is disruption to your order, we will keep you updated via email and telephone.

We are working hard with our suppliers daily to ensure we have our products available within reasonable lead times.

To help you even more, here are some tips to enable you when sourcing your new doors, floors and furniture:

Order early – if you have the space, order much earlier than you would normally do. We also do not mind holding orders until you are ready. We can secure the stocks for you.
Consider alternatives – in most cases we source doors, floors and furniture from multiple suppliers so we will often have alternatives available, contact us for help. Telephone 01642 378087 or email customerservices@sethcodoorstore.co.uk


If something goes wrong

We do our up most to ensure that all our products reach you in perfect condition. If there is a problem with a product please contact us as soon as reasonably possible so that we can arrange collection/replacement of the faulty/damaged goods.

Company Info & Postal Address :-

A registered company in England & Wales

Sethcodoorstore 
​​​​Flexspace Business Centre
Unit 25
1 Stephenson Court
Skippers Lane
Middlesbrough
TS6 6UT

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