Contact Us

We welcome your feedback, queries and questions about our products and our service to you. Live Chat is the fastest way of us responding. We also have emails and telephone too. 

We are currently working remotely and from home - Please utilise the live chat and email options as these are accessible via mobile

All emails will be answered inside 3 hours as standard. / Live chat is within minutes as this is set up for on the move. 


0333 050 3458 

General customer service enquiries are normally responded to within 3 hours during office hours. During busy periods or away from the office it may take us a little longer to respond.

Please utilise the Live chat function on the website bottom right. Manned most of the working day as accessible by  mobile when not at a desk.


Existing customers

If you have any other problems including delivery please email us by replying to your order confirmation email or fill out the contact us form above to help us to respond to you quickly or use of the live chat button. We can then assist you.


Typically 5-7 Working days from order. Bank holidays can add 1-2 days due to warehouse closures putting deliveries back 1-2 days on the lead times. Full info can be found on the delivery & returns page. 

If something goes wrong

We do our up most to ensure that all our products reach you in perfect condition. If there is a problem with a product please contact us immediately so that we can arrange collection/replacement of the faulty/damaged goods.

A registered company in England & Wales 

Sethcodoorstore Limited. 

​​​​Flexspace Business Centre 
Unit 1
Stephenson Court
Skippers Lane

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